Professional training in quality management and practice management
Successful together – actively creating added value for patients
First-class workshop at nabo Campus
The aim of this workshop is to reveal the quality of success and the network behind it.Farid Zitoun, one of the founders of the Bottrop Natural Health Center, has had a decisive influence on the work of the center since its foundation in the mid-1990s. As an expert and recognized pioneer, he vividly and skillfully passes on his many years of successful experience in this workshop.
Quality leads to success
This advanced training workshop covers skilled practical and quality management as well as marketing strategy aspects and legal principles. Together, these are the key competencies for satisfiedPeople. Quality management means goal-oriented work according to self-imposed standards.
In naturopathic practice in particular, there are good reasons for professional quality management in addition to the legal obligation (§ 135a SGB V (1)) – whether from a moral or ethical point of view. Treatment and quality goals as well as cost coverage can be better achieved through such a system, which ultimately contributes significantly to higher patient satisfaction. Stringent and optimized processes in administration, diagnostics, andtherapyare just as important as the balanced use of all resources.
From the contents:
- Marketing & Communication – Targeted and sustainable
- Service & Quality – Eye-catching and exclusive
- Practice & Organization – Successful and strategic
- Pricing & Interior Design – Fair and Exceptional
- Advertising and competition law – Creative and compliant
- Contract and liability law – Transparent and precise
- Knowledge conveyed competently – For satisfied patients and employees
Setting standards with our own concept
Where conventional medicine can no longer help, the Bottrop Natural Health Center steps in. Farid Zitoun andChristian Rügerhave developed thenabomed® Concept, a tailor-made and goal-oriented concept for their patients. By combining state-of-the-art methods with centuries-old knowledge passed down by luminaries in the field of naturopathy, the two alternative practitioners have not only been able to further develop various disciplines of holistic medicine, but also create new synergies.
That is why they are rightly considered exemplary in their field. This is particularly evident in their practical and quality management. A crew of highly qualified employees works together every day to develop innovative solutions. They are always empathetic and extremely professional. The exceptional spatial design of the natural health center, with special lighting,sound, and aroma concepts, underscores the new standards set by Farid Zitoun and Christian Rüger’s team in terms of quality and practice management, in addition to the well-structured and optimal practice processes.
Creating sustainable prospects
With its holistic approach to naturopathy, nabo places particularly high demands on its in-house practice and quality management and on itsemployees. Because the focus here is onthe wholePerson, nabo always attaches great importance to an environment in which both the patient and their family and relatives feel comfortable. Perception, appreciation, reliability, and quality in all operational processes are at the forefront here.
This is because practice and quality management goes far beyond administration and, thanks to the resources created or regained, ensures thatPeopleremain the focus in the long term and in a sustainable manner.
